Daymond John

Known as “The People’s Shark” on ABC TV’s four time Emmy-Award winning series, “Shark Tank,” Daymond John has become a popular figure in North America and a well-known speaker. In addition to his role on Shark Tank, Daymond is widely recognized for his accomplishments as an entrepreneur and branding expert following the success of his groundbreaking lifestyle brand, FUBU®. He has also received over 35 awards, including Brandweek Marketer of the Year and the Congressional Achievement Award for Entrepreneurship, and is a two-time New York Times Best Selling Author, most recently for his book Rise and Grind.

At iConnect, Daymond will explain how to apply his successful methods to a wide range of use cases today. He’ll also share winning tips for negotiating, boosting sales, improving employee morale, increasing productivity, and optimizing talent. Daymond’s pragmatic advice resonates with everyone from entry-level employees to corporate CEOs and everyone will walk away with invaluable tools to incorporate into their professional endeavors.

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Haydn Shaw

Haydn Shaw is a leading expert on understanding, working with, and selling to different generations. He is  the author of “Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come  Apart” and Franklin Covey’s bestselling workshops, “Leading Across Generations” and “Working Across Generations”. He also writes on generations and leadership for the Huffington Post.

 At iConnect, Haydn will discuss the differences between all of the generations present in the workplace   today, from the Silent Generation to Millennials. He’ll show why each generation is so different and how to turn those differences into productivity and sales. Known for taking groups from hilarity to deep reflection, he will combine rich content with tools you can begin using the very next day.

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Monica Whiting

Monica Whiting is Vice President of Customer Experience for Tampa Electric and Peoples Gas. She is responsible for leading customer experience strategy and operations for TECO’s more than 1.2 million residential and commercial customers. This includes leadership for the customer experience phone and digital centers, customer billing, payment and collections, account management and economic development, new customer construction project management, customer research, customer strategy, and customer solutions.

Monica joined TECO in January 2017 after spending nearly four years as the Chief Customer Officer for JEA. She has more than two decades of utility experience in customer service, marketing, communications, and product development at utilities, including Colorado Springs Utilities and Anaheim Public Utilities.

Trolley Tour with Stop at the Country Music Hall of Fame and Museum

Take a trip through “The Birthplace of Country Music” with a private trolley tour. The tour will start at the hotel and wind through the streets of Nashville past sights such as the Ryman Auditorium, Belmont Mansion, Centennial Park, and much more. At the end of the tour, the group will be dropped off at the Country Music Hall of Fame and Museum where you’ll be free to explore all of the great exhibits and sights – don’t forget to check out Elvis’ 1960 Cadillac 75 limousine while you’re there!

Welcome Dinner at Analog in the Hutton Hotel

Join us for dinner at Analog to officially kick off the start of iConnect 2019. The space has an undeniably cool vibe, with plenty of couches, balconies, and even a bar built of recording equipment. Enjoy dinner while you listen to the rockin’ music of a live band and get to know your fellow attendees.

Client Appreciation Dinner: General Jackson Showboat Cruise

Hop aboard the General Jackson Showboat for a cruise you’ll never forget. As the showboat rolls down the river, enjoy a delicious dinner accompanied by a grand musical spectacular featuring a live band, dynamic music arrangements, and dazzling choreography.

Tuesday, March 26, 2019

8:00 a.m. – 12:00 p.m. – Training Sessions

1:00 p.m. – 5:00 p.m. – Trolley Tour with stop at Country Music Hall of Fame and Museum

6:00 p.m. – 8:00 p.m. – Welcome Dinner at Analog in the Hutton Hotel

Wednesday, March 27, 2019

8:00 a.m. – 4:00 p.m. – Conference Day 1

5:00 p.m. – 8:00 p.m. – Client Appreciation Dinner: General Jackson Showboat Cruise

Thursday, March 28, 2019

8:00 a.m. – 4:00 p.m. – Conference Day 2

Looking for even more info on iConnect? Check out our full event brochure here!

Do you want to attend iConnect, but you’re not sure how to get the trip approved? To help you out, we’ve drafted an example letter to send to your boss. You can take bits and pieces, or copy and paste the entire thing. Don’t forget to update the highlighted section first!

We’ve found that key points to focus on include ways the conference benefits you, and how you will be able to bring great tools and resources back to the rest of your team. We’ve also added free registration and accommodations to attendees who submit a call for papers and are selected to speak. This greatly helps reduce pricing, and can be the deciding point for your boss.

Download the full, editable letter here.

Interested in sponsoring iConnect 2019? 

Attending and sponsorsing iConnect 2019 is your chance to connect with key decision-makers at utilities across North America. Put your brand in front of leaders looking for customer service solutions in their industry and sit in on presentations where attendees discuss their goals and pain points in a unique, interactive setting.

Download our brochure for available sponsorships and the recognition your company can expect to receive as an iConnect 2019 sponsor. If you have any questions or would like to secure a sponsorship, contact Ashley Elmer at ashley.elmer@kubra.com.